Important Info & FAQ

PLEASE READ FIRST

The determination of the suitability of any product for certain specific use is the responsibility of the purchaser.

All firearms are potentially dangerous and can cause great harm, personal injury and death. IT IS YOUR responsibility and legal obligation to properly handle, load, unload, use, transport, maintain and store your firearm in a safe manner so as to prevent its accidental discharge.  Likewise, parts for firearms are also potentially dangerous if installed improperly and can cause your firearm to malfunction and accidentally discharge.  We suggest you seek the services of a professional gunsmith if in doubt of your mechanical ability.

Appropriate eye protection MUST BE WORN before attempting work on any firearm.

No liability is expressed or implied for damage or injury as a result of improper installation or use of TangoDown® products.

With all instructions below before attempting BE CERTAIN THE WEAPON IS UNLOADED! Keeping your finger away from the trigger, remove the ammunition magazine, retract and unlock the bolt carrier rearward AND PHYSICALLY/VISUALLY INSPECT for the presence of any ammunition.


LEO/Mil/First Responders: - How do we receive a discount?

To receive your 10% discount, email sales@tangodown.com with your Government Issued Credentials after you have created a user account on our website(make sure to block out SSN for privacy). Once we receive your credentials, we will move your user account to the specified group and you will be able to log into your account to view/purchase items at your discounted price.

 


BG-17 SCAR grip: – What’s the correct fastener?

The provided fastener is for American AR pattern rifle & carbines. It is SAE thread ( 1/4-28 ) USA standard thread.

The SCAR rifle uses a Metric fastener. The thread size is 6mm ( M6 X 1 )

Note: If you read our instructions, ” Make sure the threads in your rifles receiver are 1/4-28 NFT, otherwise damage to receiver WILL result.”

The OEM fastener that comes with the SCAR will work if you use 1 or 2 washers under the head, to secure the grip. Or you can go to any hardware store etc. and buy a M6x1-30mm long fastener.”


What is the extended and collapsed lengths of the ACB-4 Bipod? 

Collapsed: From the picatinny rail surface to the ground is approximately 9”
Fully Extended: From the picatinny rail surface to the ground is approximately 11”


Does the TangoDown Glock tan color match the Glock FDE color?

Yes the Glock tan color matches Glock’s version of Flat Dark Earth (FDE).


My rifle grip won’t fit, it’s too tight:

The BG-16/17 is designed to spread open over the lower receiver tang during the installation process to ensure a tight fit. During installation line up the opening between the ears of the grip with the tang of the lower receiver and push into position.  Install fastener and tighten per provided written instructions.


How do I install/remove my TangoDown MK46 vertical grip? :

The MK46 & MK46K grips are purposely machined slightly undersized to spread open over a standard Picatinny 1913 rail to ensure a tight fit.  Using the provided installation tools (Grip chips, VGT-001) to depress the two locking bars then line up the cavity in the grip to the rail and lightly tap into position.  Once on the rail you can move the grip forward or backward to your desired location.  Once you have the grip in the desired location, remove the two installation tools and the locking bars will engage the rail.


How many rail panels come in a package?

All rail panels/grips are packaged individually except for the SCAR 2” panel (SC-002), these are packaged two to a pack.


Do you accept phone orders?

No, we do not accept phone orders, we insist all individual orders must be placed on our secure site.  This is for your safety and security of personal credit card information.


Can I add items to an already placed order?

We cannot add items to your order since we do not store your credit card information.  You can place another order, same day and we will combine the orders and adjust your shipping cost as long as your first order has not already shipped.


What credit cards does TangoDown accept?

We accept Visa, MasterCard, American Express and Discover.


Do you accept sales outside the United States of America?

NO. All orders placed MUST have billing/shipping addresses in the United States which consists of 47 contiguous states, Alaska, & Hawaii (We no longer ship to the state of WA and any order placed with billing/shipping addresses in WA state will be canceled -(U.S. Territory and U.S. Virgin Island addresses are not accepted). . Any orders placed outside the United States are subject to cancellation. E-Gift Certificates may ONLY be purchased for U.S. Citizens, by a U.S. Citizen. All ARC Mag sales also require MATCHING billing/shipping addresses in the United States.

Due to legal restrictions, we cannot ship standard capacity MK3®

Magazines to the following State*/Jurisdictions**:
*CA, CO, CT, DE, IL, MD, MA, NJ, NY, OR(*1), RI, VT, WA
- OR(1*) Due to pending legislation in Oregon, orders could be subject to
cancelation if Ballot Measure 114 goes into effect.
** Washington DC

 

***All MK3 Mag sales require MATCHING billing/shipping addresses in the United
States.
****Restricted list may change as laws change. Orders placed for magazines in
magazine capacity restricted locations will have orders canceled.

Export Controls Notice:

TangoDown Inc.’s products are controlled for export either by the U.S. Department of State or the U.S. Department of Commerce, in accordance with the International Traffic in Arms Regulations (ITAR) (22 C.F.R. Parts 120-130) or Export Admiration Regulations (EAR) (15 C.F.R. Parts 730-774), respectively.  The term export includes traditional shipment methods as well as transferring export-controlled items (including certain information) to non-U.S. persons.  It is a violation of these regulations to ship or carry these items outside of the United States or transfer to a non-U.S. person without proper export authorization from the cognizant U.S. government agency.  Violations are punishable by fines and/or prison sentences. By purchasing firearms components or related accessories (including manuals) from TangoDown Inc., you acknowledge these items are controlled for export and that you will not attempt to export these items without first obtaining the proper authorization. 

 

For more information on the ITAR, visit: https://www.pmddtc.state.gov/?id=ddtc_public_portal_itar_landing

 

For more information on the EAR, visit: https://www.bis.doc.gov/index.php/regulations/export-administration-regulations-ear